1 hour ticket response
Our team of techs is focused on providing rapid answers to all your inquiries. We will examine your client support ticket the minute it is submitted and will respond back to you with a solution within less than 60 minutes after the support ticket submission. Actually, our average response time is twenty minutes.
An Exceptional Client Care Service
Our client support team members have broad experience in the cloud hosting plans realm and are qualified enough to offer a prompt answer to your problem. If, however, the problem at hand is not within the competency of a support technician, the support ticket will be forwarded to a programmer or sysadmin for additional investigation.
An Easy–to–Navigate Help Center
To help you find a quick tip on how to use a given service, we have integrated a truly user–friendly Help Center section in our Control Panel. You can browse through a broad collection of web hosting account management articles and website management articles, have a peek at the F.A.Q. repository or check out our how–to video tutorials.
