Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You will find almost all the answers to your questions in the intuitive Help section integrated into our Control Panel. It features an enormous knowledgebase with commonly asked questions and detailed how–to articles prepared by our professional technical support team.

  • Top quality support service

  • Tutorial Video Clips

  • If you wish to watch how a task is carried out or how a problem is settled, instead of just reading about it, then check out our compilation of educational video tutorials. They address different issues and will help you quickly understand how to work with the Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client support service with a 60–minute support ticket response time guarantee. Our team of expert techs will be at your disposal to answer all the inquiries that you might have. During non–busy times, an answer will be supplied within just 20 minutes.