Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying great quality support in good time is our top priority, so that we back up each cloud hosting plans plan with a one hour ticket resolution warranty. At the time you fill in a ticket or send us an e–mail, our user help support crew will try all they possible can to generate the most satisfactory answer to your problem and to supply you with assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any problem you’ve got in connection with Cloud Hosting Ltd’s solutions. Now we have experts present everyday to provide help and support anytime needed. You’re able to use the ticketing system or post a message whenever you want, or pick up the phone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guide while performing tasks within the Control Panel, you could always click on the Help key and see your question in the listing of articles or blog posts that will pop up. We have also turned almost all the content articles into educational videos. The catalogue of video clips will load if you pick the Videos option available in the top right angle.