In spite of the fact that the hosting service supplied by the different companies appears the same, each provider has a personalized platform with its own modifications and ways to perform specific tasks. In cases like this, an info-ridden knowledge base will be astonishingly helpful both for people with little to no practical experience and for technically seasoned users who will eventually learn how given operations are performed, but will lose valuable time in the meantime. The aim of such a knowledge base is to help make the hosting service quick and simple to use, saving users plenty of time and effort. The consequence is more gratified customers, since they can quickly find the information they require, and a lot less work for the client care team members, because usually the vast majority of the questions and difficulties that customers have got are already listed in the knowledge base. In case the articles are well-written and cover more topics, you’ll be able to discover more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
All cloud hosting plans that we offer feature an elaborate knowledge base where you can find everything you may ever need to know in regards to your hosting account. Whether you’re planning to set up a brand new MySQL database, to redirect a domain name by means of an .htaccess file or to set up an e-mail address on your personal computer or mobile device, you can just read our help articles and all the information that you require will be there. When you go to a specific section of your Hepsia hosting Control Panel, you can see articles that are related to the functions that you can access through it. In case you wish to check the entire article collection and get familiar with all the features that Hepsia offers, or only to read generic info about the hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our best to cover any predicament that you might possibly run into, but if you do not find the information that you desire, you can always contact us, as our client care team is working 24 hours a day.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans feature extensive online technical documentation where you will see information about all the functions that our custom-built Hepsia Control Panel offers, plus solutions to various questions and issues that you could experience. All installation guides feature in-depth specifications, which is the reason why you won’t need to worry about skipping something in case you’re planning to export a MySQL database, for example. The troubleshooting articles include a number of likely causes of specific issues and the solution for each and every one of them, so in case you aren’t able to send emails even though you have the correct SMTP settings, for example, you can quickly find out what the reason might be and repair the issue with two or three clicks of the mouse in your email client. As the Hepsia Control Panel has quite a few features, you will be able to find applicable articles in each section. In case you wish to check out all help articles, you can use the Help menu, which is located in the top right-hand side of the window.